Adaptive Solutions provides remote DBA support for both new and existing installations of database systems. We measure our success by the satisfaction and success of our customers. We proactively monitor your systems from our Remote Database Operations Centers, where a team of DBA's are available to work on your specific database issues.

NEW IMPLEMENTATION

Strategic Planning
General Implementation Support
Coordinate with Client's Vendors
Security Planning
Architecture Design
Database Server(s) Sizing Analysis
Backup & Recovery
Development Support
Database Copy
Capacity Planning
Friendly & Personal Technical Help

The DBA requirements and demands for new implementations of database applications vary from one implementation to another. Adaptive Solutions's remote DBA group strategically developed flexible and dynamic services to suit your needs.
The following is a breakdown of each of the implementation support services offered within the New Implementation Support Package.

Strategic Planning
We help you step-by-step, breaking down and explaining the general phases and components involved with an implementation plan. We provide direction and methodology for organizing and planning the implementation of your database systems. We highlight the mission-critical policies and management control systems that must be established to ensure the success of the project.

General Implementation Support
After we have helped you establish your implementation plan, we continue to provide general implementation support. This includes establishing standards, policies and procedures surrounding the Technical Architecture components of the implementation. Your primary Adaptive Solutions DBA advises and directs the technical components of your implementation. Your Adaptive Solutions DBA is a partner in your project. We produce and deliver progress reports, updating you on the current status of your systems throughout the phases of your implementation. These reports include your Tar Tracking Log and your Patch History.

Coordinate with Client's Vendors
We coordinate with your database project-related vendors to ensure full compatibility with the database applications with regards to the operating system, hardware requirements, networking issues and any other requirements that ensure the success of the project.

Security Planning
We assist in the planning and implementation of the necessary security requirements needed for your system. Adaptive Solutions provides consultation on database's security features and the best practices to implement them.

Architecture Design
Adaptive Solutions DBA team designs the technical architecture of your system to operate at peak efficiency. Systems with inappropriate architecture design can potentially suffer from poor performance, expensive maintenance overheads and future upgrade complications. We provide you with a well-documented report of the design, detailing the makeup of each fundamental component.

Database Server(s) Sizing Analysis
Our specialists conduct an in depth sizing analysis. Adaptive Solutions then produces a precise and detailed report, containing all of the calculations and assumptions used in determining the database server sizing for the intended environment. We aid and guide your hardware decisions, including what type of database server to purchase and how many servers you'll need.

Backup & Recovery
A backup and recovery solution is designed to meet your specific needs. This solution is completely documented and periodically tested.

Development Support
Adaptive Solutions provides the support required to assist development efforts throughout your implementation. The development areas supported include custom extensions, integration and conversions. We establish the required environments for development, testing and training.

Database Copy
We copy and refresh database environments from one instance to another for test and implementation purposes.

Capacity Planning
We assess the configuration required to support your anticipated Production workload. This, coupled with performance benchmarking, produces an accurate forecast of the configuration needed for your operational requirements when in Production.

Friendly & Personal Technical Help
We're just a phone call away, providing resolutions for technical questions and troubleshooting system problems.



EXISTING IMPLEMENTATION

Database Failure Analysis and Recovery
Performance Management
Media Failure / Database Recovery
Space Management
Troubleshoot Problems
Database Copy
Database Restructure
Verification of System and Database Backups

We provide a multitude of Remote Database Support Services (RDSS) for existing implementations. Our DBA services are highly flexible and we can customize them to suit your specific requirements and environment. Here's how we can be of service to you!
The following is a listing of the services and capabilities Adaptive Solutions offers within the Existing Implementation Support Package.

Database Failure Analysis and Recovery
We Determine why and where a failure occurred and proceed to perform recovery.

Performance Management
Our standard Performance Monitoring service in RDSS provides proactive performance monitoring of the system. It unfolds systems usage and workload patterns. This may reveal bottlenecks in the system.
Further investigation of these bottlenecks under our Performance Management Service reveals the cause of the bottlenecks, whether they are intrinsic within the application design, database or hardware limitations. Through conducting a series of tests to tune the system, we prepare your system and ensure it is Production ready.

Media Failure / Database Recovery
We implement Adaptive Solutions standard backup and recovery procedures in the event of hardware failure.

Space Management
We monitor all databases in order to determine and proactively repair problems with space allocation.

Troubleshoot Problems
Tuning the database to work within your environment is an important function in a database implementation. We configure, define, setup and monitor the database and troubleshoot problems encountered.

Database Copy
We copy and refresh database environments from one instance to another.

Database Restructure
We proactively monitor the databases predicting future problem areas - altering and restructuring the database to ensure efficient space usage and peak performance.

Verification of System and Database Backups
Adpative Solutions verify that all automated backups have been conducted successfully.